Avaya
Aura
The Next Generation of Call-Processing
Avaya Aura Communication Manager
is a unified communications platform that enables on-demand collaboration and customer service — faster, with less complexity and at lower cost — anywhere in the world.
Designed as an open, scalable, and highly reliable telephony solution, Communication Manager effectively scales from less than 100 users to as many as 36,000 on a single system and to more than one million users on a single network.
Avaya Aura Communication Manager 5.2
Avaya Aura Communication Manager 5.2 is the foundation of your Unified Communications solution. This release delivers rich voice and video capabilities and provides for a resilient, distributed network of media gateways and analog, digital and IP-based communication devices. In addition, Avaya Aura Communication Manager boasts robust PBX features, high reliability and scalability, and multi-protocol support. Advanced mobility features, built-in conference calling and contact centerare also available.
Channel and customer capabilities include:
- Increased capacities to support both the enterprise and call-center consolidation.
- Consistent dial plan across the enterprise in normal and survivable mode.
- Improved application availability and survivability for enterprise and branch offices.
- New security enhancements to increase the security of customer networks and to conform to customer’s security standards.
- New business telephony features for enterprise customers.
- Simplified software price structure that makes it easier to understand, price, configure and order Communication Manager-based solutions.
Business Benefits
- A multi-layered approach towards high availability, survivability and resiliency.
- Simpler centralized management allowing continuous optimization of the communications network.
- Increased customer network security and simple security management to conform to the customer’s security requirements.
- Avaya Aura allows you to maintain existing features and systems while incrementally adding new technologies.
- Faster deployment: services are deployed on-demand to users based on who needs them, not the systems they are connected to, in a fraction of the time it takes today.
Want to learn more about Avaya Aura?
Contact DataVox at 713-881-5371 or sales@datavox.net
