Avaya IP Office 7.0 Business Telephone System

Intelligent Communications for Small and Mid-size Businesses

Built from the ground up specifically for small and medium-size businesses, IP Office delivers the communications capabilities big businesses are used to—with the elegant simplicity and ease of use small businesses consider a "must have." This best of both worlds small business phone system helps growing enterprises differentiate themselves from competitors through enhanced employee productivity, lower costs, and improved customer service.

What’s new with IP Office Release 7.0?

Small businesses get even more sophisticated and productivity-enhancing features. Help employees collaborate more effectively. Deliver higher quality customer service. Enhance productivity like never before. All while saving time and money for small and growing businesses like yours.

BCM and Norstar customers upgrading to IP Office can preserve up to 60 percent of their original investment by migrating the most popular Nortel phone sets.

• Support for T7000 and M7000 series sets, Audio Conferencing Unit, and Digital Mobility Solutions
• New Digital Expansion Modules (DS16a & DS30a) & TCM8 Base Card supports heritage Nortel sets

Flexible Avaya one-X® Portal for IP Office
Dynamic web-based desktop communications interface for home-based, mobile and office workers features a newly-designed, customizable interface with ‘drag and drop’ application “gadgets” for added efficiency.

Improved Call Center Reporting
Gauge the success customer campaigns. Location-based business intelligence analyzes all call and makes them viewable on a geographic map.

Expanded Video Options
IP Office’s videoconferencing offers more advanced multi-point HD videoconferencing.

Multi-site Management
Use one consolidated interface with a single log-in to view and manage communications systems for up to 32 sites.

Features and Benefits

Lower mobile phone and long-distance bills
IP Office helps reduce mobile phone and long-distance charges by routing calls through the system and over broadband links.

Built-in resiliency
For businesses with more than one location, IP Office delivers continuous operation. In a power outage, IP phones automatically failover to another location, retaining full communications capabilities.

No conference calling fees
IP Office makes conferencing affordable and practical by providing two built-in, 64-party conference bridges.

Centralized administration
IP Office enables remote management and administration from a central location. No need to have an administrator at every site. With advanced diagnostics, IP Office proactively identifies potential problems before they cause an outage or business disruption.

Handle more calls with fewer people
Instead of using staff time to answer incoming calls, rely on the built-in intelligence in IP Office to route calls quickly and accurately.

Expand your talent pool without increasing real estate
Is your business growing, but you don’t want to add full-time staff? With IP Office you have the flexibility to have extra staff working from home—wherever that may be. Each would have access to all the communications and call handling capabilities your other employees have at the main office.